Refund & Returns Policy

At PureACV, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

• The item received is damaged, defective, or incorrect.
• The return request is submitted within 14 days of delivery.
• The product is unused and remains in its original packaging.

Our products may include dietary supplements, wellness products, and related items.

2. Non-Returnable Items

The following items are not eligible for return:

• Products showing signs of use.
• Products damaged after delivery due to customer handling.
• Items returned after the return period has expired.
• Products missing original packaging, seals, labels, or accessories.

3. Refund Process

Once your returned item is received and inspected:

• We will notify you regarding the approval or rejection of your refund.
• Approved refunds are generally processed within 5–10 business days.
• Refunds will be issued to the original payment method used for the purchase.

4. Exchange Policy

We only replace items that arrive damaged or defective. If you require an exchange, please contact our support team for assistance.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item received is incorrect, damaged, or defective.
• Original shipping charges are non-refundable.

6. Order Cancellations

Orders may only be cancelled before shipment. Once an order has been shipped, it must follow the return process outlined in this policy.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Website: https://pureacv.com/

Email: Info@pureacv.com

Address: 104 Valley Acres Dr, Whiteville, NC 28472

Phone: +1 917 277 6113